Don’t Get Blindsided
Use Your Customer Profiles To Prepare You might have missed the news in the past couple of weeks, with the lightning-fast news cycles or July…
Data Nugget: How Do I Get Started In Data Analytics?
5 Tips Plus 1 Pro Tip For The Curious I’ve been asked several times this past month for advice on getting into “data analytics.” From…
What Does Jazz Music Have To Do With DE&I?
Are you a fan of jazz music? Many of my friends and colleagues aren’t very familiar with jazz, so when I talk about how jazz…
Inspiration By Way Of Central Park West
What Inspires You? Do you think that looking at your business’s data is a waste of time because you don’t have mountains of numbers? Or…
What Data Can’t Do (But HR Professionals Can)
Data can do a lot, but it can’t do everything. Are you surprised to be reading that from a person whose business centers on data?…
Building a Business Case for Wellness Programs
Based on your day-to-day interactions with employees, you know that they’re really struggling. Stress. Burnout. Caregiving responsibilities. Illness. Substance abuse. Some are even talking about…
Be The Boss Of Your Numbers
Owning Your Employee Retention Data in 2022 With the New Year many of us are taking on new habits, including tracking things that are important…
Laser-Focused Customer Retention Consult
Studies from Bain & Co. and Harvard Business Review show that companies can 5X their profit by increasing their customer retention rate just a few…
Return to Work Surveys: Mind the Gap
Thanks to the hard work of scientists, we’ve got vaccines against the coronavirus, and thanks to our dedicated healthcare workers and government leaders, they’re actually…
How Well Do You Know Your Customers?
I was invited recently to join a panel on Clubhouse about restaurants and how data can help them. One topic kept coming up: just how…
Data Analytics for Small Businesses: Podcast Episode
Data analytics for small business is an oxymoron, right? It’s something that only the Big Guys have the time and money to pay attention to,…
Keep An Eye On Your Y-Axis
Graphs are a useful way to communicate data succinctly, and to emphasize important or surprising findings. Like the graph above, where I plotted the percentage…
Numbers Are Anything BUT Black and White
Don’t handicap yourself by only graphing your data at the end of your project. Channel your inner Yogi Berra and do this from the get-go.
New Offer: Free Consultation
Right now, we’re all struggling. Our families, ourselves, our jobs, our businesses….this coronavirus pandemic caught us all off-guard. One way to navigate through the uncertainty…
Inspired By NASA
All those brilliant colors in the 5 images that NASA released this morning got me thinking about the ways you can use color to help…